FAQs

Product Differentiation

What makes Neoteric Diabetic different from a regular moisturizer?

Regular moisturizers hydrate the skin's surface. Neoteric Diabetic is formulated with TriOxygenC — a clinically proven, patented technology that works at a deeper level to boost circulation, stimulate collagen production, and actively support the skin's healing process. It's designed specifically for the skin challenges that come with diabetes.

What Is TriOxygenC?

What is TriOxygenC?

TriOxygenC is a complex of oxygenated lipids — a scientifically advanced ingredient that helps deliver oxygen directly to skin cells. It works by improving microcirculation (blood flow in tiny capillaries), which in turn stimulates collagen production and supports the skin's natural healing process. The result: deeply nourished, repaired skin — especially for severely dry, cracked, or compromised feet and hands.

How does TriOxygenC help my skin heal?

TriOxygenC works by boosting microcirculation — the flow of blood through your skin's smallest vessels. Better circulation means more oxygen and nutrients reach your skin cells, which activates fibroblasts (the cells responsible for making collagen). More collagen means stronger, more elastic skin that can repair itself more effectively. This makes TriOxygenC especially powerful for dry, cracked, or slow-healing skin.

Is TriOxygenC clinically supported?

Yes. TriOxygenC is a patented ingredient backed by clinical research. Clinical trials are available at carilene.com. The formula is also FDA-registered as an OTC drug product, providing an additional level of safety and efficacy validation.

How It Works & Results

Is this cream clinically proven to improve extremely dry, cracked, or flaking skin?

Yes. The Neoteric Diabetic Oxygenated Healing Cream is clinically supported for improving extremely dry, cracked, and flaking skin. Its active TriOxygenC complex helps restore the skin's hydrolipidic film — the natural barrier that locks in moisture and maintains elasticity — delivering visible improvement with consistent use.

How quickly will I see results?

Many users notice relief — softer, more comfortable skin — immediately or within the first few days of use. For visible improvement in very dry, cracked, or damaged skin, clinical studies show results typically in 4–6 weeks with consistent daily application. The more severe the condition, the more important consistent use becomes.

Can I use this cream every day?

Yes — this cream is safe and effective for daily use, including long-term use. Apply 1–2 times per day to affected areas. Daily use helps maintain the skin's protective barrier, supports ongoing hydration, and helps prevent skin from cracking or deteriorating over time.

Where should I apply the cream — just the problem area, or more broadly?

For best results, focus application directly on the targeted area of concern — for example, a cracked heel, dry patch, or irritated spot. Concentrated application allows the active TriOxygenC complex to work most effectively where your skin needs it most.

Diabetic Skin Care

Is this cream designed specifically for people with diabetes?

Yes. Neoteric Diabetic Oxygenated Healing Cream is formulated specifically for diabetic skin, which faces unique challenges: reduced circulation, slower healing, increased dryness, and higher sensitivity. The TriOxygenC complex directly addresses these concerns by improving microcirculation and supporting the skin's healing process.

Does it help skin with poor circulation or peripheral neuropathy?

Yes. The TriOxygenC oxygenated lipid complex is specifically designed to support skin with poor circulation. By promoting microcirculation and oxygen delivery to skin cells, it helps create the conditions needed for healthier, more resilient skin — even in areas affected by peripheral neuropathy, where circulation and sensation may be reduced.

Can I use it on areas where I give insulin injections or wear a CGM or insulin pump?

Yes. The cream is safe to apply to injection sites (such as the abdomen or thigh) and on skin affected by CGM or insulin pump adhesives, which can often leave skin dry, irritated, or sensitized after removal. Its gentle, skin-barrier-restoring formula helps soothe and heal adhesive-irritated skin.

Is it safe for skin at risk of diabetic ulcers (pre-ulcer or early stages)?

Yes. The cream can be used in pre-ulcer stages and is safe for Grade I and Grade II ulcers. Its TriOxygenC complex helps limit water loss, promote microcirculation, and restore the skin's protective barrier — all of which support skin health in areas prone to ulceration. Always consult your healthcare provider for active wound care guidance.

Does it help prevent diabetic ulcers?

Regular use supports the conditions that help prevent ulcer formation. The TriOxygenC complex limits the imperceptible loss of water from the skin — a key factor in skin deterioration — and promotes the microcirculation essential for healthy skin cell renewal. Maintaining skin integrity is one of the most effective ways to reduce ulcer risk.

Can it be used on diabetic dermopathy or NLD (Necrobiosis Lipoidica Diabeticorum)?

Yes, the cream is safe for use on skin affected by diabetic dermopathy (brown spots or skin discoloration) and NLD. By promoting circulation and supporting collagen production, it helps maintain skin health in these areas. Always consult your dermatologist or endocrinologist for guidance on managing these specific conditions.

Is it appropriate for both Type 1 and Type 2 diabetes?

Yes, the cream is safe for use on skin affected by diabetic dermopathy (brown spots or skin discoloration) and NLD. By promoting circulation and supporting collagen production, it helps maintain skin health in these areas. Always consult your dermatologist or endocrinologist for guidance on managing these specific conditions.

Can I use Neoteric Diabetic if I don't have diabetes?

Absolutely. While our formulas are designed for the specific needs of diabetic skin, they're highly effective for anyone dealing with severely dry, cracked, or slow-healing skin — regardless of whether diabetes is a factor.

Additional Skin Benefits

Does it help with eczema or psoriasis?

Yes. The cream is safe for skin affected by eczema and psoriasis — both of which are more common in people with diabetes. It helps relieve dryness, redness, irritation, and itch associated with both conditions by restoring the skin's hydrolipidic barrier and reducing localized inflammation.

Can it help reduce itching, redness, or inflammation?

Yes. The formula has a demonstrated proprioceptive anti-inflammatory effect, helping to reduce localized skin inflammation and discomfort. It can help calm the redness, itching, and irritation commonly experienced in diabetic skin conditions, eczema, and psoriasis.

Can it help soften calluses or hardened skin on my feet?

Yes. The TriOxygenC complex helps restore the skin's hydrolipidic film, improving elasticity and softening hardened or thickened skin. Regular use on callused areas of the feet and heels can gradually improve texture and comfort

Does it help improve skin elasticity or fragile skin?

Yes. The formula helps restore elasticity in thinning or fragile skin by replenishing the hydrolipidic film — the natural lipid barrier that keeps skin supple and resilient. This is particularly beneficial for elderly individuals or those with diabetes, whose skin tends to thin and lose elasticity over time.

Does it help with scars or post-surgical marks?

The cream helps prevent scar formation by restoring the skin's hydrolipidic film, which is essential for maintaining skin properties including elasticity. While it is not indicated as a scar treatment, consistent use during the skin recovery process can help support healthy skin renewal.

Is it safe for people undergoing radiation therapy or with plantar fasciitis?

Yes. The cream is safe for use in patients undergoing radiation therapy who have skin ulcers, and for individuals with plantar fasciitis-related heel skin issues. As always, consult your healthcare provider before adding any new product to your care routine during active medical treatment.

Usage & Safety

Can I use it on my face, hands, feet, and body?

Yes — the cream is safe for use on the face, hands, feet, and full body. It's especially effective on areas prone to dryness, cracking, and irritation, including heels, elbows, and knuckles.

Can I apply it to broken or cracked skin?

Do not apply to open wounds, deep or puncture wounds, infections, or lacerations. The cream is designed for superficial cracks and very dry skin. If you're unsure about the severity of your skin condition, consult your healthcare provider.

Can I use it with prescription topical medications or diabetic foot care treatments?

Yes — the cream can be used alongside prescribed topical medications and diabetic foot care treatments. It is also safe to use under compression socks, bandages, or wound dressings.

Does it contain fragrances, parabens, or dyes?

The formula is paraben-free and dye-free. It does contain a fragrance. If you have fragrance sensitivities, we recommend patch-testing on a small area first.

Does it leave a greasy residue?

No. The formula is quick-absorbing and non-greasy, so it won't leave residue on your skin, socks, or clothing after application.

Where should I apply it?

Neoteric Diabetic cream can be used on any area of dry, rough, or compromised skin. It's especially effective on feet, heels, hands, fingertips, elbows, knees, and legs — the areas most commonly affected by diabetic skin changes.

Formula & Ingredients

What are the active and inactive ingredients?

Active Ingredient: Dimethicone 1% (Skin Protectant). Key Inactive Ingredients include: Oxidized Corn Oil (TriOxygenC — the oxygenated lipid complex), Hydroxyethyl Urea, Tocopheryl Acetate (Vitamin E), Eucalyptus Globulus Leaf Extract, Sodium PCA, Sodium Lactate, and others. The formula is paraben-free and dye-free.

How much TriOxygenC (oxygenated lipids) is in the formula?

TriOxygenC oxygenated lipids make up 20% of the formula — a substantial concentration that ensures meaningful delivery of this hero ingredient to your skin.

Does the formula contain collagen?

The formula does not contain collagen directly. Instead, TriOxygenC works by stimulating your skin's own collagen production — by improving microcirculation and oxygen delivery to fibroblasts, the cells responsible for producing collagen naturally. This approach supports more sustained, biologically driven results.

Are the oxygenated lipids sourced from Europe or France?

Yes — the TriOxygenC oxygenated lipid complex is sourced from Europe, reflecting a commitment to high-quality, rigorously validated ingredients.

Where to Buy & Practical Info

Where can I buy Neoteric Diabetic Oxygenated Healing Cream?

You can purchase Neoteric Diabetic Oxygenated Healing Cream at NeotericDiabetic.com and on Amazon.

Is it HSA or FSA eligible?

Yes — Neoteric Diabetic Oxygenated Healing Cream is HSA/FSA eligible, making it a tax-advantaged purchase for qualifying medical expenses.

Is this product FDA registered?

Yes — Neoteric Diabetic Oxygenated Healing Cream is registered with the FDA as an OTC (over-the-counter) drug product. This means it has met the regulatory standards required for OTC drug products sold in the United States.

Is the product cruelty-free?

Yes. Neoteric Diabetic products are cruelty-free and made in the USA.